An administrator’s role is to deliver the practical and/or clerical support necessary to ensure the smooth running of general business operations or specific tasks and projects.
The Role
  • Preparing and organising relevant paperwork
  • Scheduling and attending meetings
  • Creating and maintaining office systems
  • Managing online systems such as diaries, websites and databases
  • Producing paperwork and documentation
  • Purchasing office supplies
  • Maintaining presentations, records and databases
  • Liaising with staff in other departments, e.g. Finance
  • Making sure office printers and copiers are working as they should be
  • Ensuring all paperwork and electronic processes are completed accurately and on time
  • Organising and storing information in both paper and digital form
  • Administrators work standard office hours, Monday to Friday, although there may be occasions when late working is necessary
  • Arranging meetings, workshops etc. and booking rooms
  • Arranging travel and accommodation
An administrator in a site role is likely to be responsible for all of the above plus:
  • Producing and submitting technical documentation for approval
  • Arranging deliveries and logistics
  • Liaising with subcontractors, designers and specialist suppliers
  • Often work site hours, which can mean earlier start and finish times.
  • Newly trained administrators can earn in the region of £16,000-£20,000
  • Trained with experience administrators can earn in the region of £18,000-£25,000
  • Senior administrators can earn in the region of £25,000-£35,000
Salaries typically depend on location, employer and level of responsibility.
Qualifications & Training
While it is possible to gain an entry-level administrative position without formal qualifications, most companies will require applicants to be able to demonstrate a reasonable standard of education with GCSE Maths and English grade 4 (C) (or their equivalent, such as the Welsh Baccalaureate or Scottish Nationals) as a minimum. Anyone looking to forge a career in administration should consider gaining a relevant qualification. These include:
  • Office procedures - these qualifications cover all aspects of office life friom handling mail, invoices and stock control to preparing office documents
  • Business and administration - From basic administrative tasks to higher-level support skills, these qualifications include a wide range of units
  • Business administration apprenticeships - areas covered include administration, communication, providing reception services, IT skills and specialist pathways.