Facilities managers run buildings by seeing to the needs of the people inside.
The Role
  • Taking charge of services including cleaning, catering, hospitality, security and parking.
  • Ensuring that a building functions smoothly throughout its operational life.
  • Frequently involved at the design stage of a project to help avoid future maintenance problems.
  • Liaising closely with the client, providing  a fully managed, directly delivered customer service centre which is supported by market leading IT software.
  • Providing an organisation, including its space, infrastructure and people, with a strategic and calculated management system.
  • Deliver and manage a comprehensive range of maintenance and support services for organisations within both the public and private sectors.
  • Newly trained facilities managers can earn in the region of £20,000 - £25,000
  • Trained with experience facilities managers can earn in the region of £25,000 - £40,000
  • Senior, chartered or master facilities managers can earn in the region of £40,000£60,000
Salaries depend on location, employer and level of responsibility. Salaries and career options also improve with chartered status.
Qualifications & Training
A degree in facilities management, property or estate management is a distinct advantage – and essential if you’re aiming to reach a senior role. If you don’t have a degree you will need to have experience of the industry. An NVQ Level 3 or British Institute of Facilities Management (BIFM) or Institute of Leadership and Management (ILM) qualification in facilities management also helps. You don’t always need formal qualifications, though. It’s also possible to work your way up to being a facilities manager by having experience and skills in admin and organisation. Some managers simply take on wider responsibilities in areas such as cleaning, catering or security. You can register to do a BIFM or ILM qualification through part-time or online study. Masters degrees in facilities management are also available at level 7. Health and safety qualifications could help your career and may even be essential in some roles. They include ones offered by the National Examination Board in Occupational Safety and Health (NEBOSH) and the Institution of Occupational Safety and Health (IOSH) – the chartered body for health and safety professionals.