Field technicians travel to construction sites to troubleshoot equipment problems.
- Troubleshooting, testing, repairing and servicing technical equipment
- Providing service and customer support during field visits
- Managing on site installation, repair, maintenance and testing
- Diagnosing errors or technical problems and determining proper solutions
- Producing detailed service reports
- Documenting processes
- Operating vehicles and machinery in a safe manner
- Following company procedures and protocols
- Cooperating with technical teams and sharing information across the organisation
- Making appropriate recommendations and briefing on repairs, diagnostics and equipment specifications
- Building positive relationships with customers
- Work with products that cannot be easily transported because of their size or link to other systems.
- Most full time positions are 40 hours a week.
- Newly trained field technicians can earn in the region of £17,000 and £25,000 per year
- Trained with experience field technicians can earn in the region of £25,000 and £40,000
- Senior field technicians can earn £40,000 or more
Qualifications & TrainingTo become a field technician, you will generally need four or five GCSEs graded 9-4 (A* - C) or their equivalents (Welsh Baccalaureate/ Scottish Nationals.) Ideally these should be in science-based subjects such as maths, science, engineering, design and technology. You could also get your first foothold in the industry through an apprenticeship. You can find work directly with equipment manufacturers or with smaller companies who carry out sub-contract work on behalf of those manufacturers. Some large organisations also have their own in-house support team. Once in post, you will normally receive extra training on the specific manufacturers' equipment and can usually take work-based NVQ/SVQ qualifications to develop your skills further. You can also advance your career by studying part-time for higher-level qualifications like a BTEC HNC/HND or a City and Guilds Progression Award.