Quality assurance managers make sure services are of the right standard to keep everyone inside and outside of a construction business happy.
The Role
  • Meeting with clients to understand their business needs
  • Drawing up company quality procedures, standards and specifications
  • Matching processes with standards
  • Presenting project proposals to clients
  • Discussing raw materials with suppliers
  • Writing management and technical reports
  • Running budgets
  • Collecting and sharing statistics
  • Dealing with any issues that pop up with customers or projects
  • Staying on top of customer expectations
  • Following legal regulations
  • Co-ordinating anything that has to be done to meet quality standards
  • Newly trained Quality Assurance Managers can earn in the region of £25,000 - £30,000
  • Trained with experience Quality Assurance Managers can earn in the region of £30,000 - £45,000
  • Senior or Chartered status Quality Assurance Managers can earn in the region of £45,000 - £60,000
Salaries depend on location, employer and level of responsibility, and salaries and career options improve with chartered status.
Qualifications & Training
There are no set qualifications to become a quality assurance manager but employers normally look for an HNC/HND or degree in a relevant subject such as business management, construction management or engineering. Employers may consider candidates from other industries with a background in quality or contract management.